Name: Only love sweetheart

Thank you very much for delivering flowers to my daughter in Beijing yesterday. The delivery was done with extraordinary persistence and professionalism. I did not have her address in Chinesee characters and was nervous about the English address being understood. The delivery driver and one of the head office staff went to great lengths to ensure the delivery was successful. On top of that the flowers were beautiful. Great service!

I have ordered flowers 6 times and had good results 3 times and bad results 3 times. In one case the flowers were junky and my friend was offended. They resent with another florist, but the damage was done. On the most recent order, they used the card from my previous order. Small mistake, but I wanted it to say Happy Birthday on her Birthday. I sent three emails and never got a response as to how they would resolve this. They never did. I am trying again next week. My 7th order in the last 6 months Last try. If the flowers, card and delivery are not accurate, this will be my last time to use this service. Please keep your fingers crossed for me. It seems like a roll of the dice whether everything is right or not.

Thanks for the good service