Name: Smile Brightly

have used the service more than once its always done very well the shipping is much quicker than you would think. i would very much like if there was an option for more than just flowers. maybe even some trinkets or something of the sort would be nice

I was beginning to get concerned about China Flowers 214, because they said they delivered my flowers, but my girlfriend did not receive them. They said they tried to call her, but she did not receive a call. Then they tried to deliver a 2nd bouquet, and said they called her all day. They finally were able to deliver the 2nd bouquet, and we finally figured the mystery out. First, my girlfriend's phone was not receiving calls from them for some reason. It was the fault of her phone; not the delivery person or the company. Second, and this is really crazy, her roommate received the flowers 2 weeks earlier! She didn't read the note on them to know they were from me! So China Flowers 241 was right all along, but they didn't complain about delivering a 2nd bouquet of flowers. They maintained that "the customer is always right" even when this customer was wrong! I WILL DEFINITELY USE CHINA FLOWERS 241 AGAIN!

Very prompt response pertaining to queries raised via email. In fact, the birthday gift was delivered to my hubby in Shanghai on a wrong date (an oversight - a day earlier) but they admitted their mistake promptly and offered to send another gift on the actual day on a complimentary basis. Thanks for the thoughtfulness and professionalism!