产品名称: 玫瑰盒子

Ordered cake and flowers for my girlfriend and I emailed to request that it be kept a surprise as long as possible. However, when the deliveryman arrived at her place and she was not there, he called and told her that there was a cake and flower delivery for her from me. It would have been better if he had told her there was a delivery and not tell her what it was or who it was from unless she requested. The deliveryman's attitude was also rude as he appeared frustrated to have to deliver to a different address. The flowers were very beautiful, but the cake was the incorrect cake. I ordered a black forest, but the cake was not a black forest, nor did it resemble the pictures on the website. I'm disappointed because black forest is my girlfriend's favourite type of cake and she didn't enjoy the cake that was delivered. If you could re-send the correct cake or provide a refund for the cake that would be appreciated.

prompt and punctual delivery, fabulous customer service, wholeheartedly achieved customer satisfaction, will do business with ChinaFlower214 again!

Thank you for your attention to my order. The gift was delivered promptly. And I appreciate your patience with my follow up questions. We are both happy. I will use your service again. SD

This is my first time ordering flowers via Chinaflower214.com and found the experience was very pleasant. Online support was excellent and helpful. Quick to response and quality of the flowers are fresh and nicely wrapped. Thank you for making my sis smiles.

I ordered a strawberry cake for my girlfriend for her birthday but instead, a tomato cake was delivered. The customer service officer said that there are no strawberries during summer in China. I ordered the cake because my girlfriend likes strawberries and she was upset when she saw tomatoes. There should be a note to customers to inform that no strawberries are available. We wanted to return the cake and get a full refund but was not allowed to do so. It was a bad experience with chinaflower214.