9枝白玫瑰，1只小熊，黄莺搭配，天蓝色包装纸尖角包装，天蓝色蝴蝶结。 - 图片仅供参考，主花材一致，保证效果。
This is the 7th time ive placed an order with this company. Until this order my items were delivered on time and have been of very good quality. I've ordered many flowers, cake, stuffed animals, etc. This order was 2 items I was sending to my daughter for her birthday. Some of the items ask that you order 2 days in advance. I placed my order 4 days in advance to ensure they arrive on the specific day I requested. Only 1 item was delivered. I sent an email to customer service asking about the missing items. Within a few minutes I received an email telling me my order was delivered. I responded to that email once again stating I didn't receive all the items I ordered. A few hours later I received an email saying they were sending out the remainder of my order. While I appreciate them correcting the order. I have no idea when it will actually arrive. In addition I had to place a late order with another company at additional cost to ensure my daughter received a gift on her actual birthday.
I have ordered flowers 6 times and had good results 3 times and bad results 3 times. In one case the flowers were junky and my friend was offended. They resent with another florist, but the damage was done. On the most recent order, they used the card from my previous order. Small mistake, but I wanted it to say Happy Birthday on her Birthday. I sent three emails and never got a response as to how they would resolve this. They never did. I am trying again next week. My 7th order in the last 6 months Last try. If the flowers, card and delivery are not accurate, this will be my last time to use this service. Please keep your fingers crossed for me. It seems like a roll of the dice whether everything is right or not.
Thank you for the excellent job and always keep us updated! The items have been delivered on the perfect timing and in good condition.. Bravo n hope to explore more of your services in the future..
I am truly surprised by your excellent service, it exceeded my expectation. My mum sent pictures to me, the products look even better than the display on the website. Thank you!
Fast & accurate. Easy process overall
