Modify order

Can I modify my order information after I've placed the order?

Please kindly note that you can’t modify any of your order information from “My account” when you have been placed an order. Log in your account to double check your order status, if your order status display as "Pengding" or “Payment received” or “ Payment Failed” , you may be able to contact our customer service. Please insure that your order ID and required editing information are ready when you contact our customer service. If your order status display as "Delivered” and "Processing", the shipping information will not be able to be changed.

Please check the below list regarding the meaning of each order status:

Order Status	Means
Pending	Your order has been placed successfully, but transfer hasn’t completed.
Payment Received	We’ve received your payment and are beginning verification to ensure payment security.
Processing	Your payment has been confirmed and we are processing your order.
Update	There some problems on your order when delivering, please check your email and reply.
Delivered	Your order has been delivered to the destination.
Cancel	This order has been canceled.

Find More help

1. Order FAQs
2. How To Place An Order
3. Track order
4. Cancel order
5. How long does it take if I place order now?
6. Can I place an order via email or phone?

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