Name: Successfulness

Hi there, first of all, thanks for keeping us updated of the status. My girl friend has confirmed receipt of the flowers and the messages, however the flowers I picked from the order / samples didn't match what she received. I actually paid for the pink roses to go with the lily but she got golden yellow roses. The flowers are much fewer than the ones I paid for. I paid for USD60 for something that I picked but you didn't deliver those. Can you please explain? Hope you could get back to me on mag***@gmail.com

Dear ChinaFlower214 Team, I ordered flowers in your shop 4 times over the last few months. So far I have been very happy with all my orders. The service is always good and fast and flowers were always delivered on the scheduled day (although sometimes earlier then requested). Most importantly my girlfriend seemed always very happy when she received the flowers. Unfortunately quality of shipped flowers was not always very good (as advertised). When talking to my girlfriend today she asked if I ordered in the same flower shop again, because some flowers are almost dead again. This was news to me, since she did not tell me about this before. So today she told me that all 4 times there were some or many almost dead flowers when she received them. Because my girlfriend did not want to badmouth my presents for her she only told me today. I would appreciate if you could take care of this issue in the future. Since I have been super happy with your service in general and since it is difficult to find a trustworthy online flower shop I am willing to give you another chance and will thus order with you once again on the next occasion. However, I wish that next time I can write a more positive review and my girlfriend will receive better quality flowers. Thank you very much for reading my review. Kind regards, Scott