Name: Friends until the end

Ordering was easy and no complications. Delivery was on time.However, went I received the photos from the receiver, I noticed the chocolate in the order was Dove brand and not Ferroro Rocher as in the order. I have written to China Flower214 and at this stage I am still waiting for a response. The right thing to do is to send the correct chocolate today and apologise for the mistake.

This is the 7th time ive placed an order with this company. Until this order my items were delivered on time and have been of very good quality. I've ordered many flowers, cake, stuffed animals, etc. This order was 2 items I was sending to my daughter for her birthday. Some of the items ask that you order 2 days in advance. I placed my order 4 days in advance to ensure they arrive on the specific day I requested. Only 1 item was delivered. I sent an email to customer service asking about the missing items. Within a few minutes I received an email telling me my order was delivered. I responded to that email once again stating I didn't receive all the items I ordered. A few hours later I received an email saying they were sending out the remainder of my order. While I appreciate them correcting the order. I have no idea when it will actually arrive. In addition I had to place a late order with another company at additional cost to ensure my daughter received a gift on her actual birthday.