Name: Angel‘s Kiss

Flowers of perfect every time! Thank you so much.

I am very unhappy with your services for the following reasons: 1. You delivered the flowers without my message. No message, nothing at all. There is no impact in receiving the present. Please check your message system. Did you not receive my message? 2. The flowers look stale and are definitely not fresh. 3. I did not expect cheap Ferrero Rocher chocolates. These were not the chocolates on your picture in your website. 4. I thought I ordered deluxe packing. It certainly does not look like deluxe. 5. I am terribly disappointed.

Many thanks excellent and prompt service Regards Jasmine Martin

My favourite shop, thank you.

This is the 7th time ive placed an order with this company. Until this order my items were delivered on time and have been of very good quality. I've ordered many flowers, cake, stuffed animals, etc. This order was 2 items I was sending to my daughter for her birthday. Some of the items ask that you order 2 days in advance. I placed my order 4 days in advance to ensure they arrive on the specific day I requested. Only 1 item was delivered. I sent an email to customer service asking about the missing items. Within a few minutes I received an email telling me my order was delivered. I responded to that email once again stating I didn't receive all the items I ordered. A few hours later I received an email saying they were sending out the remainder of my order. While I appreciate them correcting the order. I have no idea when it will actually arrive. In addition I had to place a late order with another company at additional cost to ensure my daughter received a gift on her actual birthday.