Name: The Root & Green Leaves

My experience was great. I am not from China and I did not have the complete information of the recipient. Due to the problem faced, the delivery team made the necessary contacts with me and the person who received the flowers, and it was delivered with no issues. It is an expensive product, but the objective was reached. You guys helped me to give a birthday present to a important person. The only thing I would suggest is that the information I sent to delivery team, was exactly what I wrote at the moment of purchase. I do not know if they have access to it, but the surely should. Thank you.

This is the 7th time ive placed an order with this company. Until this order my items were delivered on time and have been of very good quality. I've ordered many flowers, cake, stuffed animals, etc. This order was 2 items I was sending to my daughter for her birthday. Some of the items ask that you order 2 days in advance. I placed my order 4 days in advance to ensure they arrive on the specific day I requested. Only 1 item was delivered. I sent an email to customer service asking about the missing items. Within a few minutes I received an email telling me my order was delivered. I responded to that email once again stating I didn't receive all the items I ordered. A few hours later I received an email saying they were sending out the remainder of my order. While I appreciate them correcting the order. I have no idea when it will actually arrive. In addition I had to place a late order with another company at additional cost to ensure my daughter received a gift on her actual birthday.

Im astonished because I gave a foreign number and said that the person can only be joined on whatsapp or wechat, i also didn't give a precise address, and still the order was delivered exactly the way it should and very quickly ! Chinaflower 214 is incredible

Great Service will use again in the future